Cookie and Privacy Policy
The Cookie and Privacy Policy includes all sites and services provided and governed by House of Springer.
We at House of Springer respect your privacy and only collect data in a responsible manner and in accordance with current legislation. In this Policy you can read how we collect, process, and share your data.
We may collect data and information about you, depending on how you interact with our websites, services, social media sites and when you make purchases. By accepting this Privacy Policy, you are consenting to our collection, use, and processing of the data described below, and that we may share the data with third party processors as needed for our legitimate business interests.
If you don’t want us to collect any data about you should delete your cookies in your browser and cease to use our website any further.
The Policy is subject to change at any time. If you have any questions regarding our Cookie and Privacy Policy please email us at contact@houseofspringer.com.
Cookies
This website uses cookies to improve our users experience of our website and services. Cookies are small text files which are stored on your computer or other devices. They perform useful functions, such as knowing if you visited before, remembering your preferences and language settings, or your shopping basket, etc. We use cookies to remember your preferences, improve your experience, run statistics, and target our marketing activities so that they are relevant to you.
Cookies contain information that may be categorized as personal information e.g. IP-address, identifiers, geo-location, but cookies CANNOT be used to hack information from users’ computers or carry harmful software. If you wish to know more about cookies, how they are used, and how to delete them, you can read what a cookie is here or visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool. Please be advised that if you chose to delete cookies it may result in a poorer user experience when you use and interact with our website.
Why we collect your data?
The information we collect about you is used for providing you with the best possible service, products, content, and overall experience, for example sending you products you have ordered or newsletters, delivery notices.
What information we may collect:
The information we collect may include:
Derivative Data: When you access our website our serves automatically collect derivative data about you. This includes information such as your browser type, IP address, device type, which pages you view, the dates and times that you access our website. If you are accessing our website from a mobile device our servers may also collect your phone number and your country of origin.
Financial Data: In order to allow you to purchase products or services from our website we collect financial data such as credit card or bank transfer details. We only store limited financial data, most of it is transferred to our payment processors, Paypal and Stripe. We recommend that you review their Privacy Policies if you want to know more about how they use and protect your financial data. You can find their respective policies here: Paypal’s Privacy Policy, Stripe’s Privacy Policy
Personal Data: Personal Data is information that can be used to identify you such as, i.e. your name, address, email address, phone number or demographic information like your gender, age, etc. Your decision to share this information with us is entirely voluntary. You provide us with some of this data when you register with or make purchases from our website. Other examples of how you may provide us with your data is when you interact or participate in various activities associated with our site, contacting us with questions, signing up for news etc. You are under no obligation to share this information, but refusing to do so may prevent you from accessing certain benefits from our website or from making purchases.
Social Networking Data: We may access personal information from social networking sites and apps, including Facebook, Instagram, Linkedin, and other social networking sites or apps, which may include your name, location, network username, email address, gender, profile picture, age, and other public information. If you prefer not to disclose this information, please change your social media privacy settings.
Contests and giveaways:From time to time we run contests, giveaways, and surveys etc. that you can participate in by providing us with personal information such as your name and email address. You will be prompted for this information and it will be clear, that you are providing this kind of data in exchange for participating or entering into such a contest or giveaway.
Who we share your data with
We share data with trusted third parties i.e. to make payments, process your orders, send you newsletters, provide troubleshooting or customer service. The third parties we work with are only allowed to process your data on behalf of House of Springer and are not allowed to use them for own purposes. We will never sell your personal information to third parties.
We may partner with third party analytic companies, including Google, Facebook, and Pinterest analytics, or other social media or search engine analytics. These companies may also use cookies or tracking to analyze visitors’ use of our website or mobile app, however, we do not transfer personal information to these third party companies.
Where we store your data
This website is hosted in Denmark and the majority of the data we collect is stored within the EU, but the companies that we work with regarding i.e. emails, payments, and product fulfillment are international so your data may be stored outside the EU. We only work with companies who meet the current GDPR requirements through the standard contractual clauses for the United States or equivalent for other countries.
When is your personal data collected?
We collect your personal data when you:
- sign up or register to our newsletter, services, etc.
- contact us through a form on the website, i.e. the contact or licensing form
- interact with us on our website, social media accounts, and sales platforms such as Etsy, and Spoonflower.
- purchase a service or product from us
- enter contests, giveaways, surveys
- Click on advertisements, and interact with other marketing material
How long we retain your data
House of Springer retains your information as long as it is necessary to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. Regarding our newsletters and mailing lists, the storage of your information will cease as soon as you cancel your subscription.
If you register on our website, we store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except you cannot change your username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have further questions or concerns regarding our policies or how we manage your personal data you can email us at contact@houseofspringer.com